Verification Of Deposit and Credit
Verification of Deposit/Quality Control Audit
All First Fed Verification of Deposit and Quality Control Audits-Re-Verification requests are available via the web-based solution Billing Solutions, Inc. or BankVoD.
Account Information re: First Fed Customers
Effective January 1, 2024
| Verification of Deposit Requestor Information | Contact | Fee |
| Verification of Deposit Requests | Bankvod.com (opens in a new tab) (this link will show a message before it opens) | $25.00 |
| Quality Control Audit/Re-Verification | Bankvod.com (opens in a new tab) (this link will show a message before it opens) | $25.00 |
| Housing Assistance, Government Agencies & Specific Date Inquiries | 360.457.0485 (Fax) | Free |
| Medical or Public Assistance Agencies & Specific Date Inquiries | 360.457.0485 (Fax) | Free |
Verification of Mortgage and Commercial Loan
Credit and Account Information re: First Fed Customers
Effective January 1, 2024
| VOM Requestor Information | Contact | Fee |
|---|---|---|
| Verification of Mortgage Requests | Bankvod.com (opens in a new tab) (this link will show a message before it opens) | $25.00 |
| Verification of Commercial Requests | Bankvod.com (opens in a new tab) (this link will show a message before it opens) | $35.00 |
| Housing Assistance, Government Agencies & Specific Date Inquiries | 360.457.0485 (Fax) | Free |
| Medical or Public Assistance Agencies & Specific Date Inquiries | 360.457.0485 (Fax) | Free |
Consumer Account Request
When submitting your request, please include the following:
- Requesting company's name and complete mailing address,
- Requestor's name and telephone number,
- First Fed customer's name and address (for whom the information is requested),
- First Fed account number and customer’s Social Security Number or Federal Tax ID number,
- Borrower's authorization must list the company requesting the verification, or provide listing of relationship of authorized parties to request information,
- First Fed customer's signature (s), we cannot process requests without proper authorization by our customer to submit your completed request form.
Sign onto your bankvod.com account (opens in a new tab) (this link will show a message before it opens) to submit your completed request form.
Don’t have a bankvod.com account? Enroll Now. (opens in a new tab) (this link will show a message before it opens)
Please allow 24-60 hours for processing time. Turn-around time may vary due to changes in request volume.
Contact Us
First Fed Customers may contact us via the Contact Center by email at askus@ourfirstfed.com or by phone at 800.800.1577. If you have any questions about BankVOD, please email our vendor, Billing Solutions Inc. at cs@bankvod.com you will be asked to include your name and contact number.